The warranty for the device is provided by the manufacturer or its agent and is subject to the manufacturer’s warranty policies, which can be found either on the product manual
or the official website of the manufacturer. To request warranty services, the customer must contact the manufacturers or their agent / importers directly according to the rules
and regulations. Do not bear Manzilkom.com Responsibility for warranty services provided by the agent, including availability of spare parts, repair period, and / or repair quality. The
customer should contact the warranty service provider directly in case of complaints or any other concern

General Warranty Policies:

• In the event that the customer performs any maintenance on his part or from any third party, it cannot be done from Manzilkom.com Then.
• Clients are entitled to a replacement after paying the fair use price or a refund after deducting the fair use value in eligible cases under the rules, regulations and laws of the Ministry of Commerce and Investment in the Kingdom of Saudi Arabia.
• Misuse of the device or failure to follow the proper usage instructions stipulated in the device manual inside the box or instructions given on web pages or digital agreements when activating the device
• Unauthorized repair attempts that lead to damage to the device, as well as the use of spare parts that are not approved by the Saudi Standards, Metrology and Quality Organization.
• The warranty repair period is defined as XNUMX days for faults, which are covered by the warranty.
• The warranty is provided by replacing defective spare parts in the event of a manufacturing defect and not necessarily by replacing the device or refunding its value. Malfunctions due to the following scenarios are excluded from warranty service:

Warranty Case:

The following conditions will not be covered by the warranty:

Customer damage

Liquid leakage on the product The product is fixed out Manzilkom.com 

When the customer sends the product to the service center for repair, the customer provides the corresponding accessories, products and warranty cards to the service center (includes the battery and the charging carrier).